Design-partner scenario

A three-branch pharmacy that never sells an expired batch

Thousands of medicine lines across three branches, tracked by batch and expiry, with supplier returns made before stock goes out of date.

Illustrative company built from our industry kits — not a customer. Results and quotes appear only in approved customer stories.

The challenge

Expiry dates lived on the shelf, not in the system; expired stock was found by customers or inspectors.
Each branch counted cash and cards differently, and the owner saw the totals days later.
Supplier return windows were missed, so short-dated stock was simply written off.

What they set up

Industry kit

Clinics & pharmacies — medicines by batch and expiry, supplier return terms, branch takings

Agents

Bookkeeper
Procurement
Auditor
Collector

Daily takings summary per branch to the owner, reorder approvals from the phone

How the work runs now

Every sale picks the batch that expires first, and a batch past its date cannot be sold.
Batches within 60 days of expiry are listed with the supplier's return terms, so returns go back in time.
Each branch's takings are matched to cash, cards and mobile payments every evening, and the owner gets one summary.

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