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DeepERP for

E-commerce and marketplace sellers

Online shops and marketplace sellers: orders from your own store and marketplaces, payouts reconciled net of fees, cash-on-delivery remittances and returns.

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Workflows for your business

  • Marketplace payout reconciliation
  • Online order fulfilment
  • Cash-on-delivery remittance
  • Online returns and refunds

Your starting setup

  • Services and shipping
  • Goods

Work organized around your team

  • Online store manager
  • Order picker / packer
  • Customer support

Your industry setup is reviewed before it is applied. Available tools depend on your package and each person's access. Your team retains approval of sensitive actions.

Workflows for your business

Marketplace payout reconciliation

Each payout report matched to its orders, fees, refunds and adjustments, differences resolved, and the payout matched to the bank.

  1. Payout report imported from the marketplace
  2. Orders, fees, refunds and adjustments matched to the payout
  3. Unexplained differences resolved or claimed
  4. Payout matched to the bank deposit

Online order fulfilment

An order from any channel picked, packed, handed to the courier, invoiced, and failed deliveries chased.

  1. Order received from a channel
  2. Picked and packed
  3. Handed to the courier with tracking
  4. Invoiced
  5. Delivery confirmed or a failed delivery chased

Cash-on-delivery remittance

Cash couriers collect on delivery remitted net of charges, matched to delivered orders, and missing remittances chased.

  1. Courier collects cash on delivery
  2. Courier remittance received net of charges
  3. Remittance matched to delivered orders
  4. Missing remittances chased

Online returns and refunds

A return inside the policy received and graded, the refund approved as a credit note, and the item restocked, refurbished or written off.

  1. Return requested within the policy
  2. Item received and graded
  3. Refund approved as a credit note
  4. Restocked, refurbished or written off

Scope to review with your team

  • Marketplace and web-store orders arrive through Connect integrations where one exists, otherwise by import; payout files are reconciled in revenue reconciliation.

See this industry in DeepERP

Tell us how your business works. We will walk through the relevant workflow and confirm what is included before you choose your setup.

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