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DeepERP for

Hotel and hospitality

Hotels and guest houses: room nights on guest folios, advance deposits, corporate accounts, a restaurant outlet and housekeeping supplies.

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Workflows for your business

  • Reservation to check-out
  • Night audit
  • Housekeeping supplies
  • Guest allowance and refund

Your starting setup

  • Rooms and services
  • Guest and housekeeping supplies

Work organized around your team

  • Hotel manager
  • Front desk
  • Housekeeping supervisor
  • Cashier
  • Waiter

Your industry setup is reviewed before it is applied. Available tools depend on your package and each person's access. Your team retains approval of sensitive actions.

Workflows for your business

Reservation to check-out

A reservation with its rate and channel, a deposit, check-in, charges on the folio, settlement at check-out and corporate folios billed to the account.

  1. Reservation taken with the rate and channel
  2. Advance deposit received
  3. Guest checked in; folio opened
  4. Room nights and outlet charges posted to the folio
  5. Folio settled at check-out
  6. Corporate folios billed to the company account

Night audit

Each day's charges and payments balanced, room rates checked against the rate plan, occupancy and revenue posted and signed off.

  1. Day's charges and payments balanced
  2. Room rates checked against the rate plan
  3. Occupancy and revenue posted
  4. Night audit signed off

Housekeeping supplies

Supplies kept at a par per floor, issued per room cleaned, counted weekly and topped up.

  1. Par per floor set
  2. Supplies issued per room cleaned
  3. Store counted weekly
  4. Top-up order proposed
  5. Top-up order approved

Guest allowance and refund

A guest complaint recorded, an allowance approved as a credit note, and any deposit refund paid by a person.

  1. Guest complaint recorded
  2. Allowance approved as a credit note
  3. Deposit refund paid in a payment run

Scope to review with your team

  • There is no reservations or property-management module yet: room nights are service lines, guest folios are sales invoices and advance deposits sit in the deposits account. Room inventory and rate plans are kept outside DeepERP.

See this industry in DeepERP

Tell us how your business works. We will walk through the relevant workflow and confirm what is included before you choose your setup.

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